In an effort to speed up the resolution of your problem, we’d like to share with you some steps required for us to attend the problem you selected in our contact form: Bans/Cheater/Other Question - Banned Account.
Thank you for reaching Gameloft Customer Care! Entered the application number, but to me in response "The requested application number was sent from a different email address", although all the emails are the same for me. Because he did as they said at the entrance to the game - went in support and submitted an application.
Translated from Google (justification in case the eyes begin to bleed).
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